What Our Customers Say About Us

Over the last 70 years we’re honoured to have helped over a million happy Australians store their treasures locally and across the country! Here are a few sample reviews from some of our customers who chose Kent Secure Storage…for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on our Compliments & Complaints page.)

Thank you.

Customer Reviews:

Average Customer Rating: 4 from 92 reviews
  1. I totally recommend using Kent Storage. All the staff instantly help if you need anything.
    Cheerful. They make it a good experience for you.
    My third time I have used Kent Storage… always will.
    Their packaging materials are first class!

    Mick McKenzee, Adelaide
    (Adelaide to Kent Storage Adelaide, August 2019)
  2. Kent Storage did an absolutely fantastic job, moving all my belongings into they storage department. I was a little stressed the morning the removalists were arriving. But Brock and Mark were extremely friendly and well spoken. I was very worried in case something broke but they were very gentle when it came to moving my belongings. They went out of their way to offer the very best service so thank guys.

    Bruce, Cranbourne North
    (Cranbourne North to , December 2018)
  3. Kent’s on site assessment of our property access was not agreed with by the truck driver’s thus making our contents uplift a bit longer and difficult for the moving team. A job well done though and the team was very professional in every aspect. We are now utilising Kent storage for our house contents and car storage and have found their administration team to be very efficient and supportive. We do not hesitate to recommend Kent to interested clients.

    Anonymous, Gooseberry Hill
    (Gooseberry Hill to , May 2018)
  4. Staff were very professional, polite, responsive and respectful at all times.

    Hon Warwick S, Launceston Storage
    (Launceston Storage to Launceston TAS, December 2016)

  5. Very professional in there approach from start to finish. Great team to deal with and always willing to go the extra mile to ensure things run smoothly.

    Simone F, Thornbury, VIC
    (Thornbury, VIC to Kent Storage Newcastle, November 2016)
  6. The ‘crew’ made the whole process of moving into storage so much easier and less stressful. Couldn’t have done it without them, worth every cent.

    Fab M, Rye VIC
    (Rye VIC to Storage Melbourne VIC, October 2016)

  7. Very impressed with the initial contact with Amanda in the office. Followed up with professional approach by Shane who visited my premises to provide a quote. The guys on the day were great. Friendly and professional service. On time, nothing broken, everything arrived at the other end. The quote was slightly higher than others received, but I went with Kent because of their professional approach. Money well spent in my opinion. Their slogan sums it all up really.

    Shane H,
    ( to Storage Hobart VIC, September 2016)

  8. All good..very happy!

    Elizabeth M, Drummoyne NSW
    (Drummoyne NSW to Store Sydney NSW, September 2016)

  9. We first used the removal services of Kent 36 years ago. Very efficient and friendly company whom I would have no hesitation in recommending.

    Dana S, Glenelg North
    (Glenelg North to Store Adelaide SA, September 2016)

  10. The entire process was exceptionally well managed, a special thanks to Wendy and Michael whom took so much care with our move I can not thank them enough.

    Joanne & Ryan P, Bardon QLD
    (Bardon QLD to Store Brisbane QLD, August 2016)